Customer Experience Ambassador

4 days ago


Kalamazoo, Michigan, United States European Wax Center Full time
Guest Service Associate/Front Desk Associate Opportunity

We are looking for a highly skilled and enthusiastic Guest Service Associate/Front Desk Associate to join our European Wax Center team. As a Front Desk Associate, you will play a critical role in ensuring that our guests receive exceptional service and have an enjoyable experience.

About the Position
  • This is a full-time opportunity with a competitive salary range of $35,000-$45,000 per year, based on location and experience.

In this role, you will work closely with our management team to create a warm and inviting atmosphere for our guests. You will also be responsible for selling waxing services and products, meeting or exceeding sales targets, and providing exceptional customer service.

Key Responsibilities
  • Sell waxing services and products to guests
  • Manage the flow of guests in/out of the location
  • Provide excellent customer service and ensure a positive guest experience
  • Meet or exceed sales targets
Requirements
  • A positive, friendly, and upbeat personality
  • A professional appearance and demeanor at all times
  • Prior sales experience is an additional asset, but must be open to a sales-based role
  • Part-Time or Full-Time Availability & ability to work at least one weekend day


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