Customer Service Ambassador

6 days ago


Kalamazoo, Michigan, United States Kellogg Community Credit Union Full time

As a Customer Service Ambassador with Kellogg Community Credit Union, you will play a pivotal role in delivering exceptional member service. You will be responsible for handling the teller line, opening new accounts, originating loans, and establishing deposit products while providing top-notch service to our valued members.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to motivate and influence others. You will also need to meet and exceed established sales goals, resolving interpersonal conflicts and miscommunications effectively.

In this role, you will work closely with our team to educate members on available products and services, ensuring they receive prompt and professional service. With strong PC skills in Microsoft Word, Excel, and Publisher, you will be well-equipped to handle various tasks efficiently.

A minimum of one year experience in a similar capacity in a banking environment is required, along with a high school diploma. Strong availability, including evenings and Saturdays, is essential for this position, which offers a competitive salary.

Estimated Salary: $45,000 - $55,000 per annum

This role requires you to reside in or relocate to Kalamazoo, Michigan, where you will work Monday through Friday until 7:00 PM and Saturday afternoons. If you are passionate about delivering outstanding customer service and meeting sales targets, we encourage you to apply for this exciting opportunity.



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