Customer Service Ambassador

5 days ago


Kalamazoo, Michigan, United States Kellogg Community Credit Union Full time
Job Summary: We are seeking a Customer Service Ambassador to join our team at Kellogg Community Credit Union. As a Customer Service Ambassador, you will be responsible for providing exceptional service to our members by working the teller line, opening new accounts, originating loans, establishing deposit products, and providing service for established accounts.

In this role, you will ensure that members are promptly and professionally served, following all service standards. You will also educate members on products and services available at the credit union and have established goals for cross-selling products and services to members.

We are looking for a highly motivated individual with excellent communication skills, both written and verbal. You should have a minimum of one year experience in a similar capacity in a banking environment and be able to motivate and influence others. Ability to meet and exceed established sales goals is also essential.

This position requires strong PC skills in Microsoft Word, Excel, and Publisher. The ability to resolve interpersonal conflict and miscommunications is also required. $45,000 - $60,000 per year.

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