Veterinary Client Care Specialist
3 days ago
We are seeking a highly skilled and compassionate Client Care Representative to join our team at Los Feliz Small Animal Hospital. As a key member of our front office staff, you will be responsible for providing exceptional client service, ensuring a smooth and efficient patient flow, and maintaining accurate records.
Key Responsibilities:- Greet clients and patients in a friendly and professional manner
- Answer phone calls and direct them accordingly
- Schedule and confirm appointments
- Prepare patient files and maintain accurate records
- Process payments and handle client transactions
- Utilize computer systems for appointment scheduling and record-keeping
- Veterinary receptionist experience required
- High School Diploma/GED
- Knowledge of veterinary procedures, terminology, and products
- Excellent communication and organizational skills
- Proficiency in using computer systems and software
- Competitive compensation commensurate with experience
- Health, dental, and vision insurance
- 401k plus company match
- Paid time off
- Continuing education opportunities
- Professional development support
- Mental health assistance
- Employee discounts on veterinary services
- Scrub allowance
- Employee Referral Program
We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.
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