Director II Provider Relationship Account Management Lead
2 days ago
Job Summary:
The Director II Provider Relationship Account Management will lead the Provider Relationship Account Management team responsible for developing and maintaining the company's physician and provider delivery system across all regions within the state of California.
Key Responsibilities:
- Directs the provider education, orientation, communication, and complaint resolution strategies between physicians, hospitals, members, and the public.
- Develops processes to ensure provider account teams/cohorts are sufficiently staffed and trained in providing timely issue resolution, provider education/orientation, evaluation of network adequacy, and recruitment into the provider network.
- Responsible for delivering and achieving individual and team performance goals/metrics, has department budget accountability.
- May lead Provider Advisory Group meetings with external providers to secure valuable and actionable feedback on company initiatives.
Requirements:
- Requires a BA/BS degree in business or a related health field and a minimum of 7 years of experience; or any combination of education and experience that would provide an equivalent background.
- At least 3 years of experience managing and leading a team is preferred.
Benefits:
Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, among others.
Location:
California
Company Overview:
Elevance Health is a health company dedicated to improving lives and communities. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
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