Service Representative for American Leak Detection

3 days ago


Nashville, Tennessee, United States American Leak Detection Full time
Job Overview

We are looking for a highly skilled Service Representative to join our team at American Leak Detection. As a key ambassador for our brand, you will be responsible for delivering exceptional customer experiences, managing customer relationships, and working closely with our expert technicians to resolve water leak issues.

Main Responsibilities
  • Engage with customers via phone, email, or other communication channels to address their needs and concerns.
  • Schedule appointments and coordinate with our technicians to ensure efficient resolutions.
  • Develop and maintain strong relationships with our clients, driving loyalty and retention through proactive support.
Requirements and Qualifications
  • Proven track record of delivering outstanding customer service in a fast-paced environment.
  • Excellent written and verbal communication skills, with a focus on articulating complex information clearly.
  • Experience working with Microsoft Office Suite, preferably including Salesforce experience.
  • Ability to work independently and collaboratively as part of a dynamic team.
Compensation and Benefits
  • $20-$25 per hour salary, reflecting your value to our organization and commitment to excellence.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Paid time off, flexible scheduling, and ongoing training and development opportunities to enhance your skills and career growth.


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