Leak Detection Support Specialist

6 days ago


Nashville, Tennessee, United States American Leak Detection Full time
About the Opportunity

American Leak Detection of Nashville is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, scheduling appointments, and ensuring seamless communication between customers and our technicians.

In this role, you will have the opportunity to work in a dynamic environment, develop your skills, and contribute to the success of our company.

Key Responsibilities
  • Phone Handling: Answer and respond to customer inquiries, resolve issues, and provide solutions.
  • Scheduling and Dispatch: Schedule appointments, dispatch our technicians, and ensure timely delivery of services.
Requirements
  • Strong Communication Skills: Possess excellent verbal and written communication skills to effectively interact with customers and colleagues.
  • Microsoft Office Suite: Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Shift Work: Availability to work a variety of shifts, including weekdays and weekends.
What We Offer
  • $18-$20 per hour salary: Competitive hourly rate based on experience.
  • Dental and Vision Insurance: Comprehensive health insurance package, including dental and vision coverage.
  • 401(k) Plan: Company-matched 401(k) plan for long-term savings.
  • Paid Time Off: Generous paid time off policy for relaxation and rejuvenation.


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