Server Support Specialist

2 weeks ago


Warwick, Rhode Island, United States Coury Hospitality LLC Full time
Job Summary

Coury Hospitality LLC is seeking a skilled Server Assistant to join our team. As a Server Assistant, you will play a vital role in ensuring exceptional guest experiences and maintaining the highest standards of service.

Key Responsibilities
  • Assist Servers and Hosts in providing exceptional service to guests.
  • Ensure water service and maintain water levels throughout the meal.
  • Clear, clean, and reset tables with service wares in accordance with company standards and safety protocols.
  • Transport dirty tableware from the dining room to the dish drop area and sort accordingly.
  • Maintain stock and cleanliness of stations for all meal periods.
  • Perform special cleaning projects as determined by weekly needs.
  • Respond to guest service issues and report to the appropriate Server or Manager on Duty.
Requirements
  • Ability to think and communicate clearly in high-pressure situations.
  • Ability to move quickly and efficiently throughout the dining room.
  • Knowledge of the restaurant's menu, ingredients, and cooking techniques.
  • Ability to maintain regular attendance and be punctual in a complete uniform.
  • Knowledgeable of basic sanitation and computer operations.
  • Ability to communicate effectively with guests, co-workers, and supervisors.
Physical Demands
  • Ability to walk and stand throughout an eight-hour shift.
  • Ability to lift, balance, and carry large, oval dining room service trays.
  • Must be able to lift, push, pull, and move up to 40lbs.
Personal Protective Equipment
  • Closed-toe, non-canvas, and non-skid soled shoes.

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