Senior Systems Analyst
1 week ago
General Purpose
Under minimal supervision, the Systems Analyst is responsible for coding, testing, debugging, documenting, and maintaining software applications in accordance with provided specifications. This role involves analyzing and offering recommendations tailored to the business requirements of clients. The analyst is expected to develop comprehensive recommendations grounded in best practices, outlining alternatives, costs, and timelines. This is a senior-level position, requiring a strong educational background and/or relevant experience.
Key Responsibilities
- Design, enhance, implement, and evaluate software applications based on detailed specifications. Proficient in crafting complex SQL queries.
- Diagnose and resolve application issues in collaboration with technical teams and clients.
- Lead project teams on small to medium-sized initiatives, coordinating tasks with the support of technical leads.
- Assess client business needs and propose automated solutions.
- Monitor client systems to ensure optimal performance and efficiency.
- Engage with customer contacts to enhance the efficiency and functionality of software applications.
- Document applications, technical specifications, and user manuals thoroughly.
- Maintain up-to-date knowledge of current technologies.
- Perform additional related duties as required.
Required Qualifications
A Bachelor's Degree in Computer Science or a closely related field, accompanied by four years of progressively responsible experience in programming and systems analysis. At least one year of experience must involve project management and implementation responsibilities.
Technical Environment
The Information Systems & Services department supports a large number of desktop workstations. Software standards include the latest versions of Microsoft Office Suite Professional, Microsoft Exchange, Microsoft Outlook, and various industry-standard business applications.
A. Programming Languages and Tools
- SQL, MicroFocus Cobol, PHP, IBI-WebFocus, Oracle SQL, PeopleTools, Peoplecode, PeopleSoft's Query Tool, SQR, Business Objects, Crystal Reports, XML, HTML, JAVA, .NET, C#, ESRI Suite, PowerShell Scripting.
B. Database Management Systems
- Oracle – Latest three versions
- MS SQL Server – Latest two versions
C. Operating Systems
- UNIX (AIX), LINUX (Redhat), Microsoft Windows 10 or higher, Microsoft Server 2008 or higher, VMWare, and industry-standard load balancers.
D. Networking
- Familiarity with TCP/IP, RFC standards & protocols, Cisco IOS, various Cisco routers and switches, Juniper switches, and firewalls.
E. Email Systems
- Experience with Microsoft Exchange and industry-standard filtering appliances.
F. Hardware
- Knowledge of IBM P9 series servers, Cisco and Dell server platforms, and various storage solutions.
G. Applications
- Experience with financial systems, HRMS, inventory management, and various municipal services applications.
H. Mobile Technologies
- Familiarity with Android and Apple mobile devices and associated software.
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