Executive Director of Operations
6 days ago
Executive Director of Operations
About the Role:We are seeking an experienced Executive Director of Operations to lead our operational strategies and ensure the efficiency and effectiveness of our processes, policies, and team.
Responsibilities:- Process Streamlining:
- Create department workflows and identify areas for streamlining and improvement.
- Develop strategies and implement best practices company-wide to maximize productivity and output, and minimize costs and redundancy.
- Operational Metrics:
- Establish key performance indicators (KPIs) for all operational areas and ensure team members are held accountable for fulfilling their duties to ensure high performance.
- Regularly analyze department and Company data to measure efficiency and effectiveness, and provide insights to senior management accordingly.
- Systems and Staff:
- Oversee the implementation and optimization of operational systems and teams both intra-departmentally and interdepartmentally, and ensure optimal system and staffing placement.
- Contract Management:
- Ensure that all contracts are reviewed, organized, and executed to our benefit.
- Identify areas of regulations and collaborate with departments to ensure compliance and mitigate areas of risk.
- Human Resources:
- Work with our external HR partner and facilitate employee relations matters, and assist with onboarding, benefits, talent acquisition, performance reviews, and labor matters.
- Ensure staffing infrastructure and Employee Handbook and internal policies are congruent with business goals.
- Develop and coordinate engaging events and programs to foster teamwork and culture.
- Cross-Departmental Collaboration:
- Act as a liaison between departments to ensure cohesive operations and communication.
- Facilitate productive meetings to promote collaboration and progress on goals/initiatives.
- Budget Management:
- Manage the staffing and operational budget, ensuring cost-effective practices are in place and agreements are negotiated on for best value.
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