Executive Director of Operations

6 days ago


Wayne, New Jersey, United States Blackbird Recruiting Full time
Job Title:

Executive Director of Operations

About the Role:

We are seeking an experienced Executive Director of Operations to lead our operational strategies and ensure the efficiency and effectiveness of our processes, policies, and team.

Responsibilities:
  • Process Streamlining:
    • Create department workflows and identify areas for streamlining and improvement.
    • Develop strategies and implement best practices company-wide to maximize productivity and output, and minimize costs and redundancy.
  • Operational Metrics:
    • Establish key performance indicators (KPIs) for all operational areas and ensure team members are held accountable for fulfilling their duties to ensure high performance.
    • Regularly analyze department and Company data to measure efficiency and effectiveness, and provide insights to senior management accordingly.
  • Systems and Staff:
    • Oversee the implementation and optimization of operational systems and teams both intra-departmentally and interdepartmentally, and ensure optimal system and staffing placement.
  • Contract Management:
    • Ensure that all contracts are reviewed, organized, and executed to our benefit.
    • Identify areas of regulations and collaborate with departments to ensure compliance and mitigate areas of risk.
  • Human Resources:
    • Work with our external HR partner and facilitate employee relations matters, and assist with onboarding, benefits, talent acquisition, performance reviews, and labor matters.
    • Ensure staffing infrastructure and Employee Handbook and internal policies are congruent with business goals.
    • Develop and coordinate engaging events and programs to foster teamwork and culture.
  • Cross-Departmental Collaboration:
    • Act as a liaison between departments to ensure cohesive operations and communication.
    • Facilitate productive meetings to promote collaboration and progress on goals/initiatives.
  • Budget Management:
    • Manage the staffing and operational budget, ensuring cost-effective practices are in place and agreements are negotiated on for best value.


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