Supply Chain Training Manager

1 week ago


Montgomery, Alabama, United States US Foods Full time
Job Summary

The Supply Chain Training Manager is responsible for overseeing the entirety of Supply Chain onboarding and training, with emphasis on new-hire's first 90-days. This role contributes to the continuous improvement of safety, performance standards, ongoing engagement, and retention for new Selectors and Drivers through the implementation of learning and performance solutions within Supply Chain operations.

Key Responsibilities
  • Owns all warehouse training for new Selectors & Drivers during the first 90-days of employment.
  • Leads a team of Trainers & New Hires through a multi-week onboarding period, measured by various indicators.
  • Directs and coordinates all aspects of onboarding and training, including scheduling/assigning resources, conducting classroom & floor training, and performing observations.
  • Provides actionable performance, behavioral feedback, and coaching in both classroom and on the floor environments.
  • Facilitates mentoring of new Selectors & Drivers to drive engagement through the onboarding process.
  • Analyzes and tracks weekly Trainer's & Associate's performance to ensure expectations are met.
  • Collects data to determine safety, effectiveness, retention, and sustainability of training for continuous improvement.
  • Serves as a point of contact and collaborator for Field Market Trainers.
  • Ensures both new and existing Associates are safely following preferred plays while meeting productivity goals.
  • Partners with Vice President Operations, Directors, HR, Field Market Trainers, Supervisors, and Managers to regularly check progress and performance of new selectors.
  • Reports out performance and retention data to Vice President Operations & HR, providing training recommendations and strategies based on trends.
  • May consult in the interview, hire, performance review, discipline, and termination process in collaboration with Vice President of Operations & HR.
  • Regularly inspects facility for safety hazards and either resolves them or reports them to the safety manager as appropriate.
Supervision and Relationships
  • Supervises all New Hires (Selectors & Drivers) during their onboarding (Day - Day 90).
  • Supervises Selector Trainers, locations could have 0-4 dedicated to this role.
Work Environment
  • Inside/Outside of DCs, exposure to heat & cold (freezer & cooler).
  • Internal Associate facing.
  • Travel via air & car (rental).
Minimum Qualifications
  • Minimum of two years training/facilitation experience is required, preferably in a Supply Chain and/or Warehouse environment.
  • Minimum of one year experience overseeing a workforce is required.
  • Prior experience and/or leadership/direct supervision in a Supply Chain/Warehouse environment is preferred.
  • PIT experience preferred, not required.
Certifications/Training
  • N/A.
Licenses
  • N/A.
Preferred Qualifications
  • Strong facilitation, leadership, communication, engagement, and development skills.
  • Ability to compile and interpret operational metrics.
  • Broad knowledge of warehouse operations, methods, and procedures.
  • Strong computer skills with proficiency in PowerPoint, Word & Excel (Access preferred).
  • Familiarity with inventory control, OSHA, HAACP, and other regulatory requirements is preferred.
  • Ability to frequently lift from lbs.
Physical Qualifications
  • Must be able to perform the following physical activities for described length of time.
  • List the required physical activities including length of time performing each activity referencing the key below.

OCCASIONALLY: 1% - 33%

FREQUENTLY: 34% - 66%

CONTINUOUSLY: 67% - 100%

NEVER:

FREQUENCY: STAND CONTINUOUSLY WALK CONTINUOUSLY DRIVE CONTINUOUSLY SIT OCCASIONALLY LIFT 1-10 lbs (Sedentary) OCCASIONALLY 11-20 lbs (Light) FREQUENTLY 21-50 lbs (Medium) FREQUENTLY 51-100 lbs (Heavy) FREQUENTLY Over 100 lbs (Very Heavy) NEVER CARRY 1-10 lbs (Sedentary) OCCASIONALLY 11-20 lbs (Light) OCCASIONALLY 21-50 lbs (Medium) OCCASIONALLY 51-100 lbs (Heavy) OCCASIONALLY Over 100 lbs (Very Heavy) NEVER PUSH/PULL FREQUENTLY CLIMB/BALANCE FREQUENTLY STOOP/SQUAT FREQUENTLY KNEEL FREQUENTLY BEND FREQUENTLY REACH ABOVE SHOULDER OCCASIONALLY TWIST FREQUENTLY GRASP OBJECTS CONTINUOUSLY MANIPULATE OBJECTS FREQUENTLY MANUAL DEXTERITY FREQUENTLY

EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status



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