Operations Manager
4 weeks ago
The Operations Manager is responsible for directing and coordinating activities involved with procuring products for sales and distribution. This role requires a strong focus on inventory management, ensuring proper warehouse safety procedures are followed, and managing freight expense and accounts payable discrepancies.
Key Responsibilities:
- Review and analyze sales orders, purchase orders, vendor claims, and transfers to ensure accurate and timely processing.
- Collaborate with regional buyers and vendors to obtain product information, negotiate prices, and ensure timely delivery.
- Manage inventory levels, control stockouts, and reduce excessive inventory to optimize warehouse efficiency.
- Perform regular cycle counts to prevent inventory shrinkage and ensure accurate inventory levels.
- Supervise the preparation and loading of orders for shipment and delivery, ensuring compliance with customer instructions.
- Train new employees on warehouse and distribution procedures, ensuring a smooth onboarding process.
- Investigate and resolve issues related to defective or unacceptable goods or services, working with inspection and quality control personnel to determine the source of the problem and implement corrective action.
- Support sales staff in meeting sales objectives, providing data-driven insights to inform sales strategies.
- Bachelor's degree in a related field, such as business administration or supply chain management.
- 3-5 years of experience in operations, preferably in an industrial distribution or warehouse environment.
- Proven track record of managing a team of 5+ employees, with a focus on leadership and development.
- Strong computer skills, including proficiency in MS Office and inventory management software.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Familiarity with industrial product lines, such as pool and spa equipment, chemicals, construction materials, and plumbing supplies, is a plus.
POOLCORP is a leading business-to-business wholesale distributor of swimming pool and landscape supplies, equipment, and related outdoor living products. With over 390 Sales Centers worldwide, we operate in a fast-paced and dynamic environment, with a strong focus on customer satisfaction and employee development.
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