Tax Process Improvement Manager

6 days ago


Springfield, Illinois, United States Marcum LLP Full time
About the Role

Marcum LLP is seeking a highly skilled Tax Transformation Lead to join our Tax Transformation group within the internal Marcum IT department. In this role, you will work closely with Tax business leaders and subject matter experts to identify, define, and deliver technology products/solutions that deliver the highest business impact and growth for our firm.

Key Responsibilities
  • Lead cross-functional teams to assess current tax processes, identify improvement opportunities, and implement best practices for tax compliance and consulting services.
  • Lead and manage tax transformation projects, including software implementations, process automation and reengineering, and system enhancements from conceptualization, to planning, design, build, and implementation.
  • Facilitate and lead discovery workshops; Manage teams to: document current and future state, gather and document business requirements, and ensure all stakeholders (business and technical) have a clear and common understanding of the business needs, priorities, and proposed solutions.
  • Develop business cases for technology investments, detailing the scope of the technology spend, anticipated benefits, return on investment (ROI), a projected timeline, and resources needed.
  • Manage complex projects ensuring that all projects are completed on schedule and the deliverables meet the project objectives, including developing (or working with a project manager to develop) detailed project plans, coordinating with internal and external teams, and proactively identifying and mitigating risks that could impact project timelines.
  • Identify and track KPIs and metrics to measure the success of technology initiatives.
  • Build expertise on all aspects of products and processes in the tax service line, via an in-depth understanding of existing process and business needs.
  • Evaluate and advise on new technologies, vendors, and products and stay updated with industry trends.
  • Provide training and support to tax team members and other stakeholders on the effective use of tax technology tools and systems. Lead change management efforts to ensure smooth adoption and integration of new tax technology solutions.
  • Foster relationships with key stakeholders across Marcum LLP.
Requirements
  • 7+ years of combined experience in tax technology and tax compliance, within a multinational organization or public accounting firm; at least 3 years in a tax compliance role is preferred.
  • Understanding of end-to-end tax compliance engagement life cycle.
  • Proven track record in prioritizing and managing multiple complex projects and solutions simultaneously.
  • Proven success independently leading a team to gather and document business requirements, test, and implement solutions.
  • Experience developing business cases for technology investments, including build vs buy analysis, scope anticipated benefits, return on investment (ROI), and resource needs.
  • Strong analytical and problem-solving skills, with the ability to identify business needs, evaluate options, and recommend effective solutions.
  • Effective professional-level communication and leadership skills, with the ability to collaborate with cross-functional teams and influence stakeholders at different levels.
  • Knowledge of emerging tax technology trends and industry best practices.
  • Proficient with a workflow design software, such as Visio.
  • Extensive knowledge of tax and accounting-specific software such as the CS Professional Suite/GoSystem Tax RS/GoFileRoom, CCH ProSystem fx/Axcess, or similar.
  • Bachelor's degree in Accounting, Business Management, Computer Science, or equivalent.
Preferred Requirements
  • Experience with the Agile development process.
  • Broad exposure implementing solutions for different business lines within tax, i.e., individual, partnership, corporate, etc.
  • Proficiency in work item management systems such as Smartsheet, Azure DevOps, and Jira.
  • Experience working with business intelligence teams to design dashboards utilizing tools such as PowerBI or Tableau and practical experience using API-based workflow automation platforms, such as Microsoft PowerAutomate.
  • CPA license (active or inactive).


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