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Store Associate

2 months ago

Rapid City, South Dakota, United States Burlington Full time

Job Summary: We are seeking a highly motivated and detail-oriented Store Associate - Shortage Control Specialist to join our team at Burlington. As a key member of our store team, you will play a critical role in maintaining a secure shopping environment and delivering exceptional customer service.

Key Responsibilities:

  • Monitor store entrances, exits, and high-risk areas to prevent theft and maintain a safe shopping environment.
  • Engage with customers and associates in a professional and friendly manner, providing a confident and energetic greeting with every interaction.
  • Identify and report theft incidents and/or suspicious activity to management.
  • Participate in training and development programs to enhance knowledge and skills in shortage reduction and customer service.
  • Work collaboratively with store leadership to achieve business objectives and promote a positive store culture.

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, or operations.
  • Ability to stand and walk for extended periods, with visual monitoring of the store environment.
  • Excellent communication and leadership skills, with a strong focus on customer service and team collaboration.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

What We Offer:

  • A competitive wage and flexible hours.
  • Opportunities for professional growth and development.
  • A positive and supportive work environment.
  • A comprehensive benefits package, including medical coverage and a 401(k) plan.

About Burlington:

Burlington is a rapidly growing retail company committed to delivering exceptional customer service and promoting a positive work environment. We value diversity, inclusion, and community involvement, and are dedicated to making a positive impact in the lives of our customers, colleagues, and the communities we serve.