Help Desk Specialist
6 days ago
As a Help Desk Specialist at F2 Systems, LLC, you will be responsible for providing 24/7 technical support to our clients. You will respond to and diagnose problems through discussion with users, ensuring a timely process to resolve issues. This includes problem recognition, research, isolation, resolution, and follow-up steps.
The ideal candidate will have experience working with C4I systems and possess excellent customer service skills. You will be required to work rotating shifts, including nights and weekends. A valid DoD-sponsored security clearance is required for this position.
Benefits
We offer a comprehensive benefits package, including medical, dental, life/disability, and 401(k) plans, to our full-time employees.
Certifications
CompTIA SEC+ CE certification is a plus.
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