Help Desk Technician

3 days ago


United, United States Generis Tek Inc Full time

Job Summary:

The IT Service Desk Representative will provide high-quality support to our clients by troubleshooting and resolving technical issues related to hardware, software, and operating systems. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Responsibilities:

  • Respond to client inquiries via phone, email, or chat
  • Troubleshoot and resolve technical issues related to hardware, software, and operating systems
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technologies and industry trends

Requirements:

  • Bachelor's degree in Computer Science or related field
  • At least 1 year of experience in technical support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

About Generis Tek Inc

We are a boutique IT professional staffing agency based in the Chicago land area. We offer both contingent labor and permanent placement services to several Fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and building lasting relationships with our clients, consultants, and employees.


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