Customer Support Agent
3 days ago
About the Role
We are seeking a highly skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing exceptional support to our clients by troubleshooting and resolving technical issues related to hardware, software, and operating systems.
Key Responsibilities:
- Provide timely and effective support to clients via phone, email, or chat
- Troubleshoot and resolve technical issues related to hardware, software, and operating systems
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest technologies and industry trends
Requirements:
- Bachelor's degree in Computer Science or related field
- At least 1 year of experience in technical support or related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
About Generis Tek Inc
We are a leading IT staffing agency that provides top-notch talent to Fortune 500 companies nationwide. We are committed to delivering long-term value and building lasting relationships with our clients, consultants, and employees.
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