Customer Support Agent

3 days ago


United, United States Generis Tek Inc Full time

About the Role

We are seeking a highly skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing exceptional support to our clients by troubleshooting and resolving technical issues related to hardware, software, and operating systems.

Key Responsibilities:

  • Provide timely and effective support to clients via phone, email, or chat
  • Troubleshoot and resolve technical issues related to hardware, software, and operating systems
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technologies and industry trends

Requirements:

  • Bachelor's degree in Computer Science or related field
  • At least 1 year of experience in technical support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

About Generis Tek Inc

We are a leading IT staffing agency that provides top-notch talent to Fortune 500 companies nationwide. We are committed to delivering long-term value and building lasting relationships with our clients, consultants, and employees.



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