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Housekeeping Operations Manager

2 months ago

Houston, Texas, United States Pyramid Global Hospitality Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Pyramid Global Hospitality. As a key member of our housekeeping department, you will be responsible for ensuring the highest level of cleanliness and maintenance in our hotel.

Key Responsibilities
  • Lead and direct the housekeeping and laundry teams to ensure efficient and effective operations
  • Conduct regular inspections of guest rooms, public areas, and the heart of the house to ensure they meet hotel standards
  • Train and motivate team members to achieve exceptional results
  • Maintain a regularly scheduled cleaning program and ensure housekeeping requests are responded to in a timely manner
  • Manage supply and linen inventories and update room statuses in the computer system
  • Collaborate with other departments to ensure seamless operations and excellent guest experience
Requirements
  • At least 2 years of experience in a hotel housekeeping department in a lead or supervisory role
  • Ability to speak, read, and write the English language sufficient to understand job directions, read documents, and communicate with guests and staff
  • Ability to lift, carry, and move linens/objects, weighing up to 50 lbs; able to push, pull cart without assistance up to 200 lbs
  • Strong attention to detail and ability to work in a fast-paced environment with multiple interruptions
  • Excellent communication and interpersonal skills with the ability to interact with various personalities
  • Ability to work any day of the week, including weekends and holidays
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance