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Senior Library Information Specialist

2 months ago


Hastings, Minnesota, United States Dakota County, MN Full time
Position Overview

The Senior Library Information Specialist plays a crucial role in enhancing the user experience within the library environment. This position is dedicated to providing exceptional service to patrons and ensuring they have access to the resources they need.

Key Responsibilities
  • Public Engagement: Interact with library users through various channels, including face-to-face, telephone, and digital platforms.
  • Policy Communication: Clearly articulate library policies and procedures to patrons, ensuring they understand the guidelines and services available.
  • Account Management Assistance: Support customers in navigating their library accounts, helping them manage their materials and services effectively.
Qualifications

The ideal candidate will possess strong communication skills, a commitment to customer service, and a passion for library services. Experience in a library setting is preferred.