Security Shift Supervisor
1 week ago
We are seeking a highly skilled and experienced Security Shift Supervisor to join our team at Allied Universal. As a Security Shift Supervisor, you will be responsible for supervising and coordinating the delivery of quality services on a specific shift at an assigned customer.
Key Responsibilities:- Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
- Act as a liaison between site supervisor, Account Manager/Field Operations Manager, and professional security officers.
- Ensure effective communication and coordination with all stakeholders to ensure seamless service delivery.
- Monitor and report on security incidents, providing recommendations for improvement.
- Develop and implement strategies to improve customer satisfaction and service quality.
- At least 18 years of age.
- Possess a high school diploma or equivalent, or 5 years verifiable experience.
- Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
- Must be able to frequently prepare written reports and logs in neat, legible handwriting.
- Must be able to read and understand all operating procedures and instructions.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record, a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
- As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check.
- Intermediate computer skills to utilize innovative, wireless technology at client specific sites.
- Ability to handle both common and crisis situations at the client site, calmly and efficiently.
- Display exceptional customer service and communication skills.
Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
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