Molten Metal Process Technician

6 days ago


Chicago, Illinois, United States Heraeus Electro-Nite, Co. LLC Full time
About the Opportunity

We are seeking a Molten Metal Process Technician to join our team at Heraeus Electro-Nite Co., LLC. In this role, you will have the opportunity to work with cutting-edge technology and provide technical services and sales support to foundry customers.

With a strong focus on customer satisfaction and sales growth, you will be responsible for analyzing complex issues, providing effective solutions, and improving product quality, productivity, and working conditions. Your strong interpersonal and communication skills will enable you to interact with customers, colleagues, and management effectively.

As a Molten Metal Process Technician, you will have the opportunity to work independently, responding to customer calls, conducting installations and trials, and delivering training to end-users. With a base salary of $90,000 and an annual bonus potential of up to 20%, you will have the opportunity to grow your career with a stable company.

About the Requirements

To be successful in this role, you will need:

  • A minimum of an associate degree or technical degree in metallurgy, material science, or related technical fields
  • Previous experience in a foundry or other molten metal processing facility (desired)
  • Previous technical sales experience in an industrial environment and with a passion for customer satisfaction and sales (desired)
  • Basic electrical and mechanical knowledge along with pneumatics experience (desired)
  • Strong troubleshooting and analytical skills
  • Strong technical understanding, product knowledge, and ability to sell to customer needs
  • Strong interpersonal and communication skills, oral and written
  • Customer Service fundamentals - ability to effectively deal with customer complaints
  • Strong computer and mobile device skills; experience with PC-based systems

We are a global company offering a generous compensation package and a great teamwork environment. If you are a motivated and results-driven professional looking for a challenging opportunity, we encourage you to apply.



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