Front of House Ambassador
2 weeks ago
About The Babe Cave
Where Unforgettable Experiences Meet Limitless Creativity
We're an experimental cocktail & dessert bar committed to creating indulgent experiences for women.
The femme-centric events like Girl Dinner, The Cocktail Party and our now infamous brunches have made the brand one of Charlotte's 'darlings' and favorite hospitality institutes.
Compensation: Hourly wage plus tips, estimated at $15-$20 per hour based on industry standards in Charlotte, NC.
Job Description:
Welcome Guests with a Smile
We are seeking a friendly, organized, and outgoing Front of House Ambassador to be the welcoming face of our establishment. As a Host/Hostess, you will set the tone for the guest experience by providing a warm welcome, managing reservations, and ensuring smooth seating arrangements. You'll play a key role in creating a memorable dining or entertainment experience while maintaining professionalism and efficiency.
Responsibilities:
- Greet guests with a warm and friendly demeanor as they enter the establishment.
- Manage reservations, walk-ins, and waitlists using the designated booking system.
- Coordinate table assignments to ensure efficient seating and an optimal guest flow.
- Communicate with servers, bartenders, and the kitchen staff to accommodate special requests and large parties.
- Provide guests with menus, inform them about specials, and address any initial questions.
- Maintain cleanliness and organization of the entrance, lobby, and host station.
- Handle phone inquiries regarding reservations, hours of operation, and other information.
- Assist with light tasks, such as refilling water or resetting tables, during busy periods.
Requirements:
- Previous experience as a Host/Hostess or in customer service is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in a fast-paced environment.
- Strong organizational skills to manage seating arrangements and waitlists.
- A friendly and welcoming personality with a strong focus on guest satisfaction.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Skillset:
- Hospitality: Creating a warm and inviting atmosphere for all guests.
- Organization: Managing reservations, waitlists, and seating plans efficiently.
- Customer Service: Providing outstanding assistance and addressing guest needs.
- Communication: Effectively interacting with guests and team members.
- Multitasking: Handling multiple responsibilities simultaneously during busy times.
This role consists of an hourly wage plus tips. Apply today to become part of our dynamic team"
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