Leasing Specialist

1 week ago


Wilmington, North Carolina, United States Drucker and Falk, LLC Full time
Job Summary

We are seeking a highly skilled Leasing Professional to join our team at Drucker + Falk, a leading real estate services and investment firm. As a Leasing Professional, you will be responsible for leasing apartments at the highest effective rent level possible, while maintaining a strong customer service philosophy.

Key Responsibilities
  1. Lease apartments at the highest effective rent level possible, while maintaining a strong customer service philosophy.
  2. Maintain a courteous and helpful attitude at all times.
  3. Respond to resident requests promptly and courteously, and assist in resolving resident issues.
  4. Be aware of company and community policies, and be able to explain them to residents and potential residents.
  5. Have a comprehensive working knowledge of all lease-related documents, and be able to accurately complete them in a timely manner.
  6. Maintain accurate resident files in accordance with Drucker + Falk Company policy.
  7. Enter data relative to residents and potential residents into the computer system, in accordance with company policy.
  8. Assist in developing and maintaining a resident retention and renewal program, to achieve optimum increases and conversion ratios.
  9. Inspect apartments prior to move-in, to ensure market-ready status.
  10. Assist in leasing activities and resident relations.
  11. Be aware of rent levels and amenities of competitive communities.
  12. Be aware of all community and area facts and statistics.
  13. Assist in preparing the competitive market survey report, as needed.
  14. Greet new residents and assist with the move-in process.
  15. Verify application data.
  16. Qualify potential residents.
  17. Show the model and available ready vacancies.
  18. Participate in the coordination of community-sponsored events.
  19. Become certified as a Leasing Specialist through the company's in-house training program.
  20. Travel is required, and reasonable use of your vehicle may be required from time to time.
  21. Perform other duties as assigned.
Requirements
  • Strong administrative skills.
  • Ability to successfully interact with people.
  • Good organizational skills.
  • Good verbal skills.
  • Strong customer service philosophy.
  • Proficient sales skills.
  • Professional image.
What We Offer

Position offers outstanding growth potential, paid sick leave, vacation, and holidays, full benefits, and 401K participation. Equal Opportunity Employer. Drug Free Workplace.


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