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Parking Attendant

2 months ago

Washington, Washington, D.C., United States SP+ Full time
Job Overview

At SP+, we're driven by our promise to make every moment matter for a world on the go. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless parking experiences for our clients.

Key Responsibilities:

  • Provide proactive assistance to customers, ensuring their needs are met and their time is valued.
  • Direct incoming customers to available parking spaces, ensuring a smooth and efficient experience.
  • Count vehicles on location and patrol transient and reserved parking levels as needed.
  • Issue violation warnings to tenants and visitors who violate garage policies.
  • Assist customers who have forgotten where they parked their vehicles.
  • Be responsible for being at work every scheduled day, on time, and in uniform.
  • Control traffic at entrances and exits as needed.
  • Assist in the maintenance and repair of parking equipment and perform general maintenance tasks as directed by the Facility Manager.
  • Report any accidents, observed or suspected violations of Company policy, safety hazards, or unusual occurrences to the Facility Manager.
  • Communicate debris, water, oil spills, and other issues to the garage office.
  • Substitute for Valets when necessary, if authorized.
  • Have a thorough knowledge of all areas of the garage, major streets, landmarks, and freeways in the area to assist customers in a seamless transportation experience.
  • Assist the Facility Manager with other duties as needed.

Requirements:

  • A valid state driver's license, current address, and acceptable driving record.
  • The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
  • Availability to work special shifts if needed (2nd, 3rd shift, and/or weekends).
  • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
  • The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
  • The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Benefits: Eligible employees will participate in the various benefits plans, including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.

SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other protected classes.