Hotel Operations Director

19 hours ago


Chula Vista, California, United States Marriott Full time
Job Summary

As a key member of the Marriott team, the Hotel Manager at Gaylord Pacific Resort will be responsible for leading the property's operations and ensuring seamless execution of the brand's service strategy. This role requires a strategic business leader who can develop and implement operational strategies, drive revenue growth, and maximize financial performance.

Key Responsibilities
  • Develop and implement operational strategies aligned with the brand's business strategy
  • Lead a team of department heads to achieve operational excellence and drive revenue growth
  • Ensure effective management of property operations, including Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management
  • Collaborate with direct reports to develop and implement departmental budgets and manage profitability
  • Identify and analyze operational challenges and develop solutions to prevent reoccurrence
  • Coach and support operations team to effectively manage occupancy & rate, wages, and controllable expenses
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in management operations, sales and marketing, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in management operations, sales and marketing, or related professional area
What We Offer

Marriott International offers a competitive salary range of $235,000 to $297,000 annually, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Marriott International is an equal opportunity employer and is committed to non-discrimination on any protected basis, including disability and veteran status. We consider for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.



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