Patient Advocate

1 week ago

Columbus, Ohio, United States AndHealth Full time
About AndHealth

We are a healthcare technology company dedicated to making world-class specialty care accessible and affordable to all. Our mission is to remove barriers to care and make specialty care accessible to everyone.

Job Summary

We are seeking a highly skilled and compassionate Care Navigator to join our team. As a Care Navigator, you will work closely with our Physicians, Nurses, Health Coaches, and Patient Services team to provide exceptional patient care and ensure that every patient has a positive experience.

Responsibilities
  • Prepare exam rooms for patient care by ensuring the room is properly stocked and cleaned.
  • Monitor patient phone calls, receive, and route test results for provider review.
  • Room patients, check vital signs, and assess patient needs to communicate with provider.
  • Assist provider with patient procedures as directed by the provider.
  • Communicate effectively with patients, patients' families, coworkers, and other outside entities.
  • Complete routine forms for patients as appropriate.
  • Ensure chart documentation in the Electronic Health Record (EHR) is correctly completed in a timely manner.
  • Perform lab tests as directed by provider, prepares specimens, operates lab equipment, and maintains laboratory documentation in accordance with CLIA standards and practice specific protocols.
  • Reconcile billing from offsite labs by comparing daily lab log with patient EHR.
  • Schedule offsite diagnostic tests and communicate effectively with patients.
  • Facilitate referral processes for patients as needed.
  • Take manual inventory of drugs.
  • Perform front office duties as needed.
  • Adhere to all community health center policies and procedures.
Requirements
  • Bachelor's degree is preferred.
  • LPN Required.
  • RN Preferred.
  • American Heart Association Basic Life Support Provider (BLS) obtained or willing to obtain.
  • Experience working in an ambulatory or outpatient setting preferred.
  • Proficiency in Microsoft Office.
  • Ability to navigate Electronic Medical and Health Record (EMR, EHR) systems.
  • Excellent written and oral communication skills.
  • Strong attention to detail and ability to successfully handle multiple things at once.
  • Ability to work collaboratively with others from multiple organizations.
Additional Requirements
  • Proof of negative TB skin test within the last 12 months.
  • Measles, Mumps and Rubella or A Blood Titer proving immunity.
  • Varicella -(2)documented doses or A Blood Titer proving.
  • HepB3 Series.
  • Influenza required.
  • COVID Vaccine required.
  • Additional health requirements may also be required.
What We Offer
  • Equal investment and support for our people and patients.
  • A fun and ambitious start-up environment with a culture that takes on big things, takes risks, and learns quickly.
  • The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
  • A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
  • Ongoing opportunities for our employees to learn and grow, both personally and professionally.
  • Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Company, and Paid time off, Short- and Long-Term Disability, and more.

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