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Field Service Engineer

2 months ago

New Haven, Connecticut, United States VJ Technologies Full time
Job Title: Field Service Engineer

At VJ Technologies, we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services for our x-ray inspection systems.

Key Responsibilities:
  • Install, troubleshoot, and maintain x-ray systems and components on customer sites.
  • Provide on-site and remote customer support as required.
  • Train customers in the operation and maintenance of x-ray systems and components.
  • Identify and analyze source of problem; recommend proper corrective action and repair or replace parts as needed.
  • Interact with a cross-disciplinary engineering team to help resolve customer problems and provide world-class customer service.
  • Conduct preventative maintenance tasks on systems and components in the field.
  • Perform tasks in accordance and compliance with US and European standards, defined quality standards, all related Company design and safety standards.
  • Maintain thorough and accurate documentation and trip reports.
  • Work with Production, Design & Installation teams to revise drawings and ensure accuracy of final built package.
  • Test, troubleshoot and debug electrical, components and systems in-house and at customer locations.
  • Install, wire, and configure electrical, imaging and x-ray components into new and existing systems.
  • Ensure all work is completed in compliance with all applicable local, state, federal Electrical standards.
  • Wiring of custom systems to include electrical panel building, machine wiring, pulling wire, terminating, bending conduit, wiring motors and system startup and testing.
  • Assist with the preparation and debugging of PLC or PC based control programs.
  • Perform miscellaneous duties as assigned including clean-up, department organization, material movement, and forklift operation.
  • Provide mechanical system integration and assembly support.
  • This is a facility-based position that requires extensive travel (up to 60%).

Domestic and International travel via air, rail and car will be required. Work out of facilities in East Haven, CT and Bohemia, NY when not on travel.

Requirements:
  • Associate degree in either Electrical or Mechanical Engineering discipline.
  • Minimum 3 years of comparable field service experience with direct customer interface.
  • Minimum 2 years of directly related hands-on experience in a manufacturing environment.
  • Proficiency in cutting, stripping, tinning, and crimping cable and harness.
  • Ability to read wiring diagrams, schematics and engineering documentation.
  • Must be a US citizen or permanent resident and able to pass personal background and security checks.
  • Proficiency in the English language with established written and verbal communication skills.
  • Must have a strong understanding of PC's and be proficient in MS operating systems, networking and MS office applications.
  • Ability to work in a fast-paced dynamic environment with a strong mechanical and electrical aptitude and problem-solving abilities.
  • Must be highly organized and self-motivated.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO/ VETS/ AAP