Customer Service Representative
7 days ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Safe Fleet. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities- Provide warm and welcoming service to customers via phone, email, and in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process customer orders and ensure accurate and timely delivery
- Upsell and cross-sell products to customers as appropriate
- Maintain accurate records and reports of customer interactions and sales
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- High school diploma or equivalent required
- Basic working knowledge of MS Office Suite: Outlook, Word, Excel
- Prior customer service experience required
- Bilingual (Spanish) strongly preferred
At Safe Fleet, we are committed to providing our customers with the highest level of service and support. We offer a comprehensive compensation package, including PTO, medical, dental, vision, 401K match, and more. We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Service Representative
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