Parts Counter Sales and Warehouse Specialist

5 days ago

Henderson, Colorado, United States Mctrux Full time
Parts Counter Sales and Warehouse Job Description

Mctrux is seeking a skilled Parts Counter Sales and Warehouse professional to join our team. As a key member of our sales and inventory team, you will be responsible for providing exceptional customer service, managing inventory, and ensuring seamless sales operations.

Key Responsibilities:
  • Assist customers in selecting required parts in a friendly and professional manner.
  • Inform customers of companion part requirements and specials, and ensure they are exposed to our full product line.
  • Answer phone calls, providing price quotes and other information.
  • Provide high-level service to internal and external customers.
  • Pull and fill orders from stock.
  • Notify the parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
  • Notify the service advisor and customer when special-ordered parts have been received.
  • Follow up on back-ordered parts.
  • Verify will-call and back-order files weekly and return to vendors or stock items not picked up or required.
  • Replenish assigned inventory daily.
  • Assist outside sales representatives with their orders.
  • Ensure all internal requests for parts are billed on service repair orders.
  • Receive payment from retail customers or obtain credit authorization.
  • Issue credit for parts returned, ensuring the original invoice or its number is available for verification.
  • Keep orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Participate in all training programs made available.
  • Keep current on new products and product updates.
  • Maintain a professional appearance.
Requirements:
  • One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is moderate.

Salary: $18.00 to $22.00

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