Merchandise Associate

3 weeks ago


Garden Grove, California, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our sales floor team at Marshalls. As a key member of our team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized sales floor, including restocking shelves, facing merchandise, and removing trash and debris.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Support visual merchandising efforts by maintaining a visually appealing store environment, including arranging merchandise displays and creating eye-catching window displays.
  • Participate in store recovery efforts, including cleaning and organizing the sales floor, stockroom, and other areas of the store.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills, with the ability to work effectively with customers from diverse backgrounds.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Eligible associates may also participate in medical, dental, and vision plans, as well as 401(k) matching and paid time off.


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