Fiber Optic Installation Technician

1 week ago


Lowell, Massachusetts, United States CS Contract Solutions Full time
Job Summary

CS Contract Solutions is seeking a highly skilled Fiber I&R Technician to join our team in Meriden, Connecticut. As a Fiber I&R Technician, you will be responsible for installing, maintaining, and repairing fiber optic systems for residential and commercial customers.

Key Responsibilities
  • Install and maintain fiber optic systems for residential and commercial customers
  • Ensure adequate performance of internet, phone, and television services
  • Complete pre-install work orders and post-install service verification and customer education
  • Place aerial or buried fiber optic drops and install interior and exterior wiring
  • Observe all safety rules and OSHA regulations
  • Work at heights using various types of ladders
  • Work in confined spaces
  • Teamwork - assist other technicians in the performance of their duties when requested
  • Convey a positive and professional appearance and demeanor when communicating the company's products and services to customers
  • Adapt to new processes and new information frequently
  • Use internal systems for work order notation and time keeping
  • Keep customer appointments
  • Maintain minimum acceptable metrics with Repeats, Productivity, and Completions
  • Relocate throughout different regions of NNE periodically to maintain client work volumes
Requirements
  • Fiber optic internet and home phone service experience preferred, but paid training is offered
  • Satisfy company required tools and safety equipment checklist
  • Own truck, van, or SUV with a ladder rack
  • Own tools to perform the job
  • Android Smart Phone (Samsung 22+ or equivalent) and laptop required
  • Microsoft Office365 (Microsoft Excel MUST be used for billing)
  • Lift up to 80lbs unassisted
  • Effective communication skills and ability to multi-task
  • Excellent interpersonal skills and teamwork
  • Pass background check, MVR screen, and drug test
  • Be accountable and dependable
  • Work overtime and on weekends depending on customer needs
  • Take input from customers, supervisors, leads, and co-workers to problem solve and improve skills
Compensation

The pay is production based. Rates will be provided upon resume submission.



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