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Customer Service Representative

2 months ago

Fort Pierce Florida, United States Town Star Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, emptying trash bins, and refilling window washing stations.
  • Sales and Upselling: Meet or exceed sales goals by upselling and suggestive selling products to customers, and providing recommendations to enhance their shopping experience.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain a positive and productive work environment, and provide support to colleagues as needed.
Requirements
  • Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
What We Offer
  • Competitive Pay: $12/hour.
  • Flexible Scheduling: Must have open availability, including midday to close (12am) shifts.
  • Opportunities for Growth: We believe in promoting from within and supporting your career goals.