Patient Advocate Part-Time

1 week ago


Clermont, Florida, United States AYR Wellness Full time
Job Summary

The Patient Advocate is a key member of our dispensary team, responsible for providing exceptional customer experiences and fostering a positive and inclusive environment.

As a Patient Advocate, you will be the face of our company, interacting with customers and caregivers to understand their needs and provide personalized recommendations. You will be knowledgeable about our products and services, and able to communicate effectively with customers to ensure their satisfaction.

We are seeking a highly motivated and customer-focused individual to join our team as a Patient Advocate. If you are passionate about delivering exceptional customer service and have a strong understanding of the cannabis industry, we encourage you to apply.

Key Responsibilities
  • Provide exceptional customer service and support to patients and caregivers
  • Develop and maintain a strong knowledge of our products and services
  • Communicate effectively with customers to understand their needs and provide personalized recommendations
  • Assist with inventory management and restocking as needed
  • Work collaboratively with the management team to achieve sales goals and objectives
Requirements
  • High school diploma or equivalent required
  • 1-3 years of experience in a customer-facing role, preferably in the cannabis industry
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Knowledge of cannabis products and services a plus
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounts on cannabis products and services


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