Operations Manager for Valet and Parking Services

7 days ago


Ypsilanti, Michigan, United States J|D Operational Services Full time
Job Summary

We are seeking an experienced Operations Manager to lead our valet and parking services team. The successful candidate will be responsible for managing daily operations, coordinating with field management, and developing business plans.

Key Responsibilities:
  • Manage daily operations of valet and parking services, ensuring seamless execution and high-quality customer service.
  • Collaborate with field management to develop financial plans, projections, and budgets for each operation.
  • Coordinate with support functions such as human resources, payroll, accounting, and make recommendations for improvement.
  • Develop and maintain SOPs for all FAV operations, including recruitment, training, and compliance.
  • Elevate critical issues and concerns to the Vice President of Operational Services.
  • Oversight and management of new operational start-ups, including on-site visits to stand-up new locations.
Requirements:
  • Mastery of operations management principles, practices, and techniques.
  • Minimum 10 years of experience in operations management or a related field, with 5+ years of progressively increasing responsibility.
  • Experience with union labor is highly desired.
  • Strong verbal and written communication skills, effective decision-making skills, and experience with budget development and writing business plans.
Benefits:
  • Competitive salary range: $120,000 - $160,000 per year, depending on qualifications.
  • Benefits package includes health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and advancement.
About J|D Operational Services

J|D Operational Services is a leading provider of valet and parking services, committed to delivering exceptional customer experiences and innovative solutions.



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