Customer Service Representative

4 days ago


Ypsilanti, Michigan, United States Kroger - Milan Full time
Job Description:

We are seeking a Customer Service Representative to join our team at Kroger - Milan. As a key member of our staff, you will be responsible for providing excellent customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Communicate Effectively: You will communicate clearly and positively with your customers and colleagues, providing assistance and answering questions in a timely and professional manner.
  • Cash Handling: You will be comfortable handling cash, checks, and other currencies, as well as operating both registers and self-check-out machines.
  • Teamwork: You will work collaboratively with your colleagues to maintain a clean and organized store environment, promote respect among associates, and ensure a positive work atmosphere.
  • Self-Checkout Support: You will assist customers on self-checkout with a sense of urgency and respectfulness, checking IDs for alcohol and tobacco purchases and maintaining a clean area.
Requirements:
  • Excellent Communication Skills: You must be able to effectively communicate with customers and colleagues, providing clear and concise information in a professional manner.
  • Cash Handling Experience: You should be comfortable handling cash, checks, and other currencies, as well as operating both registers and self-check-out machines.
  • Team Player: You must be willing to work collaboratively with your colleagues to achieve common goals and maintain a positive work environment.
Benefits:
  • Competitive Salary: $25,000 - $35,000 per year, depending on experience.
  • Ongoing Training: We offer regular training sessions to help you develop your skills and advance your career.
  • Opportunities for Advancement: With hard work and dedication, you can move into leadership roles or transition to other areas of the company.

Kroger - Milan is an equal opportunities employer.



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