Business Systems Analyst

7 days ago


West Chester, Pennsylvania, United States Integrated Resources Full time
Job Title: Business Analyst

Job Summary:

We are seeking a highly skilled Business Analyst to join our team at Integrated Resources. The successful candidate will be responsible for assisting with the enhancement and support of sex offender management systems, including client interfaces.

Key Responsibilities:

  • Assist clients in replacing paper-based processes with automated processes
  • Create DocuSign eSignature forms and workflows that interface with client systems
  • Perform complex business analysis and technical tasks, including project planning, process improvement, and system design
  • Lead the review, analysis, and evaluation of current business systems
  • Contribute to organizational change management and facilitate risk analysis
  • Participate in the creation and review of project test plans
  • Lead user acceptance efforts with business stakeholders
  • Define roles and access rights for applications and represent client interests with vendors
  • Create training materials and provide end-user training

Requirements:

  • 5+ years of experience in business analysis and technical tasks
  • Experience developing DocuSign eSignature forms and workflows, including customizing form behaviors using JavaScript
  • Strong organizational, administrative, analytical, problem-solving, and interpersonal skills
  • Proficient in Organizational Change Management and cloud-hosted Software as a Service (SaaS) solutions
  • Excellent communication skills in English and ability to communicate with internal customers in nontechnical terms
  • Proficient with Microsoft Products (Word, Excel, Visio, PowerPoint)

Preferred Qualifications:

  • Experience working on criminal justice projects

Work Environment:

This is a full-time onsite position at our headquarters in North Chesterfield, VA.



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