Business Systems Analyst

3 days ago


West Chester, Pennsylvania, United States The Custom Group of Companies Full time
Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team at The Custom Group of Companies. As a key member of our Procurement Department, you will be responsible for managing various information systems, applying technology to improve business processes, and providing technical support for ERP and eProcurement systems.

Key Responsibilities
  • Manage the Procurement Department's information systems, ensuring efficient and effective operations.
  • Apply various technology systems and tools to continuously improve business processes, increasing productivity and reducing costs.
  • Provide technical support for ERP and eProcurement systems, collaborating with technical and functional staff from various departments.
  • Analyze, automate, and improve department processes, ensuring seamless integration with existing systems.
  • Perform testing for system fixes, builds, and upgrades, ensuring all processes function properly.
  • Document system issues and work with IST and software vendors for resolution.
  • Support department SharePoint and web content, providing end-user support and help desk services.
  • Develop and deliver Procurement systems training, as well as job aids for users.
  • Use business intelligence and reporting tools to analyze and interpret data, consistently delivering excellent customer service.
Requirements
  • Bachelor's degree in computer science, business information systems, business administration, or a related field.
  • Three years of experience supporting information systems, preferably with ERP and eProcurement systems.
  • Excellent problem-solving skills, strong analytical skills, and expert-level proficiency in Microsoft and other commonly used business applications.
  • Excellent written and oral communication skills to present technical information to technical and non-technical audiences.
  • Ability to evaluate existing systems, implement improvements, and identify, review, plan, conduct, and implement projects.
  • Ability to work in a team environment and handle multiple projects simultaneously.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for business systems and technology, we encourage you to apply for this exciting opportunity.



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