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Patient Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Kirby Medical Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support in a fast-paced medical environment.
Key Responsibilities- Provide front-end patient support through insurance and demographic collection and verification
- Assist patients with documentation and perform appointment scheduling
- Document patient-related phone calls in the EMR and explain wait times
- Greet and register patients, collect co-pays, and reconcile petty cash
- Relay messages, schedule return appointments, and refer to ancillary services
- Customer service focus and excellent telephone skills
- Computer skills and ability to multitask
- Experience in a medical environment and familiarity with medical terminology
- Flexibility and willingness to do varied job assignments
- 40 hours of PTO effective date of hire
- Health, Dental, Vision, and Life insurance effective date of hire
- Generous 401(k) match effective after 90 days
- Bi-annual uniform allowance
- Quality/Goal incentive annually
- Free Wellness Program
Kirby Medical Center is a values-based organization committed to providing quality and compassionate healthcare services to our community. We offer a dynamic work environment, state-of-the-art medical equipment, and a comprehensive benefits package. If you are a motivated and caring individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.