Strategic Operations Lead

3 days ago


Fort Worth, Texas, United States Elevate Credit Service, LLC Full time

About the Role

Elevate Credit Service, LLC is seeking a strategic operations lead to oversee the development and implementation of our collection and recovery call center operations. The successful candidate will have a strong background in business finance, accounting, or economics, with 10-12 years of experience in middle management leadership roles.

In this role, you will lead the outsource management teams to achieve financial and operational targets, drive improvement in processes, and ensure compliance with local, state, and federal regulations. You will also be responsible for developing and implementing collection strategies to recover overdue payments, managing vendor relationships, and optimizing recovery rates.

Key Responsibilities

  • Develop and implement collection strategies to recover overdue payments while minimizing bad debt.
  • Lead the outsource management teams to achieve financial and operational targets.
  • Analyze outsource call center performance, identify trends, and recommend solutions.
  • Ensure compliance with local, state, and federal regulations, including TCPA and FDCPA.
  • Partner with Business Operations to conduct monthly invoice reconciliations and ensure vendor compliance.

Requirements

  • Bachelor's degree in Business Finance, Accounting, Economics, or related field.
  • 10-12 years of experience in middle management leadership roles.
  • 6+ years of experience in vendor management.
  • Strong analytical and problem-solving skills.
  • Excellent oral and written communication skills.

Salary Range: $120,000 - $180,000 per year, depending on experience.



  • Fort Worth, Texas, United States Aramark Full time

    At Aramark, we are seeking an experienced Strategic Operations Manager to join our team. This key role will lead the development and implementation of operational strategies that drive business growth, improve efficiency, and enhance customer satisfaction.About the JobThe Strategic Operations Manager will be responsible for managing a team of operations...


  • Fort Worth, Texas, United States Center for Transforming Lives Full time

    Chief Operating Officer Job DescriptionThe Chief Operating Officer is responsible for leading the development and implementation of the agency's operating plans, ensuring effective execution, and driving strategic growth.Key Responsibilities:Drive strategic planning, resource allocation, and project implementation to achieve organizational...

  • Strategic IT Leader

    1 week ago


    Fort Worth, Texas, United States Disability Solutions Full time

    About the Role:Cook Children's Health Care System is seeking a highly skilled Information Technology Enterprise Architect to join their team. As a strategic IT leader, this individual will be responsible for developing and maintaining enterprise-wide standards and processes to ensure secure, stable, sustainable, available, and scalable technology...


  • Fort Worth, Texas, United States Pattison Sign Group Inc Full time

    About the RoleWe are seeking a highly skilled Strategic Project Lead to join our team at Pattison ID. As a key member of our leadership team, you will be responsible for leading the development and implementation of a comprehensive project management methodology that aligns with our company's best practices and goals.The successful candidate will have a...


  • Fort Worth, Texas, United States Lockheed Martin Full time

    Unlock Your Potential with Lockheed MartinAeronautics Communications, a renowned organization within Lockheed Martin, seeks an exceptional Strategic Communications Specialist to drive operational excellence and spearhead special projects. Reporting directly to the VP of Communications, this role offers a unique opportunity to collaborate with senior...


  • Fort Worth, Texas, United States Cook Children's Health Care System Full time

    About the Role:Cook Children's Health Care System is seeking a highly experienced Strategic Healthcare IT Architect to join our Information Services Leadership Team. This key role will be responsible for establishing enterprise-wide standards and processes that ensure technology investments are secure, stable, sustainable, available, and scalable across our...


  • Fort Worth, Texas, United States Rezilyens LLC Full time

    Job DescriptionWe are seeking an experienced Strategic Technology Procurement Specialist to join our team at Rezilyens LLC. In this role, you will be responsible for leading technology sourcing events, managing cross-functional teams, and developing effective sourcing and negotiation strategies.About the RoleLead technology sourcing events, including RFx,...


  • Fort Worth, Texas, United States North Texas LEAD Full time

    Job DescriptionWe are seeking an experienced professional to join our North Texas LEAD program. As a participant, you will have access to a range of resources and support to help you achieve your career goals.Key responsibilities include:Leveraging your skills and expertise to contribute to the operations of partner employersParticipating in regular...


  • Fort Worth, Texas, United States Hunter International Recruiting Full time

    Job DescriptionThe Chemical Plant Operations Director plays a pivotal role in leading the Manufacturing Department at our Fort Worth site to achieve strategic objectives. Key performance indicators include Safety, Environmental, Production, Quality, and Cost.This position is responsible for developing and executing ideas and capital projects for Continuous...


  • Fort Worth, Texas, United States Trulite Glass & Aluminum Solutions Full time

    Job DescriptionWe are seeking a highly skilled Regional Finance Director to lead our financial operations across the Sunbelt region of the United States. This role is responsible for overseeing financial performance, driving profitability, and supporting sustainable growth.The ideal candidate will have 10-15 years of finance experience, with a focus on...


  • Fort Worth, Texas, United States Arlington Orthopedic Association Full time

    Lead Our Team to Success!The Arlington Orthopedic Association is looking for an exceptional Healthcare Operations Director to lead our administrative operations and drive business growth. As a strategic thinker, you will be responsible for developing and implementing plans to achieve organizational goals and objectives. We are seeking a highly skilled and...


  • Fort Worth, Texas, United States Catholic Diocese Of Fort Worth Full time

    Seeking a highly skilled and experienced Strategic Fundraising Director to lead our efforts in securing philanthropic support for Nolan Catholic, a premier Catholic high school in the Diocese of Fort Worth.About UsNolan Catholic is a vibrant community of learners dedicated to academic excellence, spiritual growth, and service to others. As a Strategic...


  • Fort Worth, Texas, United States Clarus Full time

    Job DescriptionThe Manufacturing Operations Strategist will lead the overall management, direction, and coordination of all manufacturing operations at Clarus. This key role will own the operational excellence strategy to deliver on efficiencies, cost, quality, capacity, & safety.This position is responsible for providing leadership, developing strategic...


  • Fort Worth, Texas, United States Ryder System Full time

    Job OverviewRyder System is a leading transportation and logistics company seeking a skilled Freight Brokerage Strategic Sales Consultant to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with customers, identifying new business opportunities, and driving revenue growth.


  • Fort Worth, Texas, United States Futura Energy Group Full time

    About the CompanyFutura Energy Group is a leading provider of digital payments solutions, and we're seeking an experienced Strategic Risk Intelligence Analyst to join our team.Job OverviewThe Strategic Risk Intelligence Analyst will play a crucial role in helping us tackle the complex challenges of fraud in the payments industry. You'll work closely with...

  • Branch Manager Lead

    5 days ago


    Fort Worth, Texas, United States Hardware Specialty, Co., Inc. Full time

    Job TitleWe are seeking a seasoned Branch Manager Lead to oversee the sales operations of an assigned branch location. This role is responsible for driving profitability and implementing strategic business plans.Key Responsibilities:Oversee sales activity and management procedures to achieve strategic business objectives.Assist with workflow development and...


  • Fort Worth, Texas, United States Disability Solutions Full time

    About the Role:The Clinical Pharmacy Lead will oversee pharmacy staff and operations in an Inpatient Pharmacy or Satellite setting, ensuring compliance with State & Federal laws, regulations, and standards. This position prioritizes patient safety and provides professional pharmaceutical services.Duties and Responsibilities:Supervise and provide technical...


  • Fort Worth, Texas, United States Express Employment Professionals of Fort Worth, TX Full time

    Customer Service ManagerA leading aerospace company seeks a skilled professional to lead its customer service team.Responsibilities include:Training and developing customer service representatives to meet high standards of performanceSolving complex customer issues and identifying opportunities for process improvementMaintaining strong working knowledge of...


  • Fort Worth, Texas, United States Lockheed Martin Full time

    Unlock Your Potential in a Dynamic CareerAt Lockheed Martin, we're committed to pushing the boundaries of innovation and excellence. As an Operations Specialist, Process Optimization, you'll play a vital role in refining our core governing processes and driving strategic initiatives that propel us forward.About the RoleWe're seeking a highly motivated and...

  • CI Lead

    1 week ago


    Fort Worth, Texas, United States Lockheed Martin Corporation Full time

    Join Our High-Performing TeamWe are seeking a highly motivated and experienced Project Engineer to join our high-performing team and drive performance excellence initiatives. As a key member of our team, you will be responsible for leading cross-functional teams to develop and implement strategic plans that drive business transformation and deliver...