Automotive Service Expert

3 weeks ago


Hillsboro, United States Royal Moore Auto Center Full time

Royal Moore Mazda Buick GMC Service Department is a well-established automotive dealership focused on delivering exceptional service to our customers.

We are seeking a skilled Service Advisor to join our team, someone who is knowledgeable, customer-oriented, and passionate about automobiles.

Key Responsibilities:

  • Greet customers, listen to their service requests and concerns, and communicate with our skilled technicians to deliver tailored solutions.
  • Conduct thorough vehicle inspections, documenting issues accurately to ensure smooth service processes.
  • Communicate recommended services, repairs, and estimated costs to customers, assisting them in making informed decisions about their vehicle maintenance and repair needs.
  • Coordinate service appointments, ensuring timely completion of work and providing exceptional customer service throughout the service process.
  • Handle customer inquiries, complaints, and requests with professionalism and efficiency, upholding our dealership's commitment to customer satisfaction.

Qualifications:

  • Valid driver's license
  • Previous experience as a Service Advisor in an automotive dealership is preferred
  • Strong customer service and interpersonal skills
  • Excellent communication and active listening skills
  • Proficiency in explaining technical information to customers in a clear and understandable manner
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of automotive systems and maintenance procedures is a plus
  • Strong problem-solving abilities and attention to detail

Benefits:

  • We offer a competitive salary based on your experience and expertise as a Service Advisor
  • Joining our team means being part of a supportive and collaborative environment with opportunities for growth and development
  • Our benefits package includes health, dental, and vision insurance, a retirement savings plan with company match, and ongoing training and development opportunities
  • Employee discounts on vehicle purchases and services


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