Optical Sales Associate

4 weeks ago


Auburn Hills, Michigan, United States U.S. Vision Full time

Delivering Excellence in Customer Service

At U.S. Vision, we're committed to providing a professional and positive experience for all patients, customers, colleagues, and business partners. As an Optical Sales Associate, you'll work with the Optical Sales Manager to deliver excellence in customer service and satisfaction, drive sales and control expenses, and achieve personal and store goals.

Key Responsibilities:

  • Commit to delivering exceptional customer service and satisfaction
  • Drive sales and control expenses
  • Accountable for achieving personal and store goals
  • Execute effective operational and procedural processes
  • Engage with patients and customers to fulfill prescriptive eyewear needs

Requirements:

What We Need:

  • Optical/Retail skills preferred
  • Sales ability to connect with customers, uncover their needs, recommend items based on their needs, and educate the customer on their purchases
  • Polished and professional communication and customer-centric service skills
  • Able to use POS and computer systems
  • Capable of working with and servicing diverse people
  • Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
  • Reliability and punctuality in attendance
  • Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events
  • Ability to meet the physical needs of the job and multi-task in a busy work environment

Benefits:

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

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