Sales Associate

1 month ago


Auburn Hills, Michigan, United States Knitwell Group Full time
About Us
At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide a unique and personalized shopping experience that makes every customer feel confident and beautiful.

The Role
We're seeking a Sales Associate to join our team at LOFT in Auburn Hills, MI. As a Sales Associate, you'll be the face of our brand, creating meaningful connections with customers and guiding their shopping journey. You'll be responsible for maintaining a visually appealing store environment, collaborating with your team to deliver exceptional customer experiences, and upholding the highest standards of service.

The Impact You Can Make
In this role, you'll have the opportunity to:
  • Develop strong relationships with customers and understand their needs to create personalized experiences.
  • Share product knowledge and styling recommendations to help customers find their perfect fit.
  • Drive brand loyalty by delivering exceptional service and creating a welcoming store environment.
  • Stay informed on company priorities and promotions through technology and provide customers with a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships with colleagues by sharing ideas and being helpful.
You'll Bring to the Role
  • Previous sales or customer-facing experience (a plus).
  • A hospitality mindset when engaging with customers.
  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Initiative and a willingness to make thoughtful decisions.
Benefits
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other Knitwell Group brands.
  • Support for your individual development and opportunities for growth within our family of brands.
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.
  • 401(k) benefits.

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