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Service Manager Trainee

2 months ago

Mobile, Alabama, United States Pep Boys Full time

Job Summary

We are seeking a highly motivated and results-driven Service Manager Trainee to join our team at Pep Boys. As a key member of our service operations team, you will be responsible for overseeing the daily activities of our service center and driving sales growth.

Key Responsibilities

  • Sales and Profitability
    • Develop and implement sales strategies to drive revenue growth
    • Monitor and analyze sales performance to identify areas for improvement
  • Customer Service
    • Provide exceptional customer service to ensure customer satisfaction and loyalty
    • Respond to customer complaints and concerns in a timely and professional manner
  • Team Leadership
    • Lead and motivate a high-performing team to achieve sales and service goals
    • Develop and implement training programs to enhance team skills and knowledge
  • Operational Excellence
    • Ensure compliance with company policies and procedures
    • Monitor and maintain a safe and clean work environment

Requirements

  • Education and Experience
    • Two years of experience in retail management, preferably in the automotive industry
    • Completion of a two-year college or technical school program
  • Certifications and Licenses
    • Current, valid driver's license
    • Equipment safety certification

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment