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Fitness Center Representative
2 months ago
We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing. Our mission is to provide an exceptional member experience through superior customer service and cleanliness.
Key Responsibilities:- Provide exceptional customer service to members and prospective members.
- Check members into the system and facilitate new account sign-ups.
- Respond to member questions and concerns in a timely and professional manner.
- Perform detailed cleaning in all areas of the facility.
- Exceptional customer service skills and ability to interact positively with members and coworkers.
- High school diploma or equivalent required.
- Punctuality and reliability are must-haves.
- Demonstrate diplomacy in all interactions.
- Free Planet Fitness Black Card Membership.
- Financial wellness benefit, MyFlexPay.
- Employee Assistance Program (EAP) for free and confidential counseling resources.
- Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.