Retail Operations Supervisor

2 weeks ago


Honolulu, Hawaii, United States Canada Goose Full time

Company Overview:

Canada Goose stands apart as a unique entity in the fashion industry. We have cultivated an exceptional lifestyle brand, rich with an inspiring and genuine narrative. Central to our mission is the commitment to empower individuals to thrive in the great outdoors. Our ethos encourages everyone to embrace nature's restorative qualities and to work towards a sustainable future, ensuring the planet remains cold and its inhabitants warm. We are dedicated to meticulous attention to detail and fostering a community that champions courage and collaboration.

Position Summary:

The Retail Operations Supervisor will oversee all facets of operational effectiveness, ensuring a premium in-store experience that enables customers to embrace outdoor adventures. This role involves close collaboration with the Store Manager to enhance store performance across various metrics, including financial outcomes, team engagement, customer satisfaction, and operational standards.

Key Responsibilities:

  • Assist in reaching and surpassing sales objectives, focusing on both revenue and profitability.
  • Evaluate and respond proactively to inventory management, maintaining precise metrics such as stock levels, turnover rates, and inventory flow.
  • Adhere to loss prevention protocols to minimize unnecessary losses, including conducting regular inventory counts and incident reporting.
  • Ensure the accuracy and efficiency of inventory and cash handling procedures within the store.
  • Manage payroll and scheduling to optimize store coverage, enhancing operational efficiency and customer service.
  • Process incoming and outgoing merchandise requests and shipments on a daily basis.
  • Monitor discretionary spending, including supply costs and operational expenses.
  • Utilize in-store operational systems (such as Point of Sale, Workday, Power BI) effectively.
  • Execute all operational tasks in accordance with company policies and ensure compliance among team members.
  • Regularly review internal communications to ensure timely dissemination of information to the team.
  • Deliver an exceptional customer experience through operational excellence, including effective stockroom management and cash wrap operations.
  • Train team members on standard operating procedures (SOPs) and their impact on business performance.
  • Encourage and empower team members to foster brand loyalty and enhance employee engagement.
  • Mentor team members to uphold Canada Goose's standards of quality and authenticity while promoting cross-functional teamwork.
  • Identify and nurture future leaders while scouting external talent for the retail sector.

Candidate Profile:

The ideal candidate will possess:

  • A minimum of 3 years of experience in retail management.
  • Experience with luxury brands in high-traffic retail environments.
  • Proficiency in inventory, payroll, and expense management.
  • A proven track record of maintaining operational excellence while driving retail performance.
  • Strong analytical skills with a solid understanding of retail metrics.
  • Excellent organizational and time management abilities, capable of multitasking in a dynamic environment.
  • A keen business acumen and attention to detail.
  • A commitment to embodying Canada Goose's values, including innovation, authenticity, passion, and entrepreneurship.
  • Advanced proficiency in Microsoft Office, particularly Word and Excel.
  • Additional language skills are a plus.

What We Offer:

Join a company rooted in Canadian heritage, where your contributions are recognized through a comprehensive rewards program. We provide ample opportunities for career advancement through various internal and external development programs. Participate in our recognition initiatives and contribute to community engagement through volunteer opportunities. Access resources that support your physical and mental well-being, and collaborate with inspiring leaders and colleagues who are committed to your growth.

At Canada Goose, we celebrate diversity and are dedicated to fostering an inclusive workplace where all employees can express their authentic selves. We believe that our varied perspectives enrich our organization, enabling us to innovate and deliver exceptional products and services.



  • Honolulu, Hawaii, United States 5.11 Tactical Full time

    Retail Operations SupervisorJob Category: RETAIL/MERCHRequisition Number: ASSIS003391OverviewAt 5.11 Tactical, we are pioneers in creating specialized gear designed for the most challenging missions. Our core values shape our culture: Trusted, Responsive, Accountable, and Committed.As a leading brand in tactical apparel and gear, we have built a strong...


  • Honolulu, Hawaii, United States Canada Goose Full time

    Company Overview:Canada Goose stands apart from the rest. We have cultivated a remarkable identity, an iconic lifestyle brand with a compelling and genuine narrative. At the core of our mission is the commitment to inspire and empower individuals to thrive in the great outdoors. Join us in our vision to Live in the Open. At Canada Goose, you become part of a...


  • Honolulu, Hawaii, United States J Group Full time

    About UsAt J Group, we create timeless apparel that endures through trends, combining classic heritage with contemporary design and innovative fabric technology. Our commitment to quality means we source the finest materials at accessible prices, while also prioritizing eco-friendly practices and the welfare of our factory workers.Position OverviewAs a...


  • Honolulu, Hawaii, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Whole Foods Market. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences, leading processes supporting the checkout experience and grocery delivery & pickup, and driving safety,...


  • Honolulu, Hawaii, United States OSL Retail Services Full time

    WIRELESS SALES MANAGEMENTWho are we?OSL Retail Services is a vibrant, people-centric organization delivering outsourced sales solutions for some of North America's leading Fortune 500 companies. We seek enthusiastic individuals eager for their next significant career opportunity. Our culture is built on a foundation of passionate employees, exceptional...


  • Honolulu, Hawaii, United States Hardware Hawaii Full time

    Job OverviewHardware Hawaii, a community-focused retail hardware and lumber establishment, is in search of a dedicated and enthusiastic individual for a full-time role as a Store Manager. The ideal candidate will possess a friendly demeanor, excel in customer interactions, and demonstrate the ability to guide large teams towards achieving shared...


  • Honolulu, Hawaii, United States Sephora USA, Inc Full time

    Assistant Store Manager - Retail Operations Job Function: Retail - Leadership Company Overview: At Sephora, we are dedicated to inspiring our clientele, empowering our workforce, and assisting them in becoming their best selves. We cultivate an atmosphere where individuals are appreciated, and diversity is celebrated. Each day, our global teams bring to...


  • Honolulu, Hawaii, United States Sephora USA, Inc Full time

    Assistant Store Manager - Sephora Job Function: Retail - Leadership Company Overview: At Sephora, we are dedicated to inspiring our clients, empowering our teams, and enabling them to reach their fullest potential. We foster an environment where every individual is valued, and diversity is celebrated. Our mission is to transform the perception of beauty by...


  • Honolulu, Hawaii, United States Sephora USA, Inc Full time

    Assistant Store Manager - Sephora Job Function: Retail - Leadership Company Overview: At Sephora, we are dedicated to inspiring our clientele, empowering our teams, and assisting them in becoming their best selves. We cultivate an atmosphere where individuals are appreciated, and diversity is celebrated. Our global teams work tirelessly to fulfill our...


  • Honolulu, Hawaii, United States Sephora USA, Inc Full time

    Assistant Store Manager Job Function: Retail - Leadership Company Overview: At Sephora, we empower our clients, uplift our teams, and assist them in becoming their best selves. We cultivate an atmosphere where individuals are appreciated, and diversity is celebrated. Our teams globally strive to fulfill our mission: to transform the perception of beauty by...


  • Honolulu, Hawaii, United States Sephora USA, Inc Full time

    Assistant Store Manager Job Function: Retail - Leadership Company Overview: At Sephora, we are dedicated to inspiring our clientele, empowering our teams, and assisting them in becoming their best selves. We cultivate an atmosphere where individuals are appreciated, and diversity is celebrated. Our global teams strive daily to fulfill our mission: to...


  • Honolulu, Hawaii, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Whole Foods Market. As a key member of our retail operations team, you will be responsible for delivering exceptional customer experiences, leading processes supporting the checkout experience and grocery delivery & pickup, and driving safety,...


  • Honolulu, Hawaii, United States SSA Group Full time

    Position: Retail Operations LeaderCompany Overview:SSA Group collaborates with cultural institutions such as zoos, aquariums, and museums to enhance their retail, dining, and admission services. With over five decades of experience, we focus on driving revenue growth while emphasizing sustainability, inclusivity, and innovation within the cultural...


  • Honolulu, Hawaii, United States Hallmark Full time

    Hallmark Retail Sales Supervisor (Part-Time Key Holder) Job Category: Gold Crown StoresEmployment Type: Part-TimeLocationThis part-time position is situated within our Hallmark Corporate owned Gold Crown store.HALLMARK – Because Connecting With Each Other Has Never Been More Important.The Hallmark Gold Crown store serves as a hub for all things caring. Our...


  • Honolulu, Hawaii, United States Event Network Full time

    Are you passionate about Hawaii's rich cultural heritage and beautiful resort locations? Do you want to be part of a remarkable company that prioritizes its Team, Partners, Guests, and Planet? Envision yourself assisting our guests in crafting unforgettable experiences... Now picture yourself in a dynamic and fulfilling part-time Sales Supervisor role at our...


  • Honolulu, Hawaii, United States Event Network Full time

    Become a vital part of a team focused on delivering exceptional guest interactionsAre you passionate about Hawaiian culture and upscale retail environments? Do you want to contribute to a company that values its Team, Partners, Guests, and Planet?Imagine yourself in a dynamic Part-Time Sales Supervisor position at our prestigious 'Beachside Luxe Boutique'...

  • Retail Supervisor

    1 month ago


    Honolulu, Hawaii, United States Savers Full time

    As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature.We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local...

  • Store Manager

    1 week ago


    Honolulu, Hawaii, United States The Salvation Army Full time

    Job SummaryThe Salvation Army is seeking a highly motivated and experienced Store Manager to lead our retail operations team. As a key member of our team, you will be responsible for driving sales growth, managing store expenses, and ensuring exceptional customer service.Key ResponsibilitiesDrive Sales Growth: Meet or exceed sales and income budget...


  • Honolulu, Hawaii, United States Lamberts Of Cape Cod Inc Full time

    Job OverviewWe are looking for a Retail Operations Manager to oversee our thriving specialty food establishment. This role involves managing, coordinating, and collaborating with the entire retail and food production sales team. The ideal candidate will possess a proven track record in the retail food sector and be adept at navigating the dynamic demands of...


  • Honolulu, Hawaii, United States Savers | Value Village Full time

    Savers | Value Village Retail Operations ManagerAs a prominent player in the thrift retail industry across the United States, Canada, and Australia, our mission is to promote sustainability and encourage a culture of reuse. We provide our stores with unique, pre-owned items sourced from community donations, supporting local nonprofit organizations. By...