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Customer Service Representative

2 months ago

Alexandria, Virginia, United States Tower Loan Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.

Key Responsibilities
  • Investigate credit and maintain cash drawers
  • Solicit current and former customers for additional business
  • Perform clerical activities, including filing and typing
  • Prepare and distribute branch reports
  • Respond to credit inquiries and inform the manager
  • Assist in maintaining the office in a neat and professional manner
Requirements
  • High school graduate or equivalent experience
  • Typing and basic computer knowledge
  • Good communication skills
Working Conditions

This position requires the use of a computer terminal and the ability to speak to and hear customers via the telephone and in person.

", "lang_code": "en-US"}