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Restaurant Team Lead

2 months ago

Lewis Center, Ohio, United States GetGo Café + Market Full time
{"Job Title": "Restaurant Team Lead", "Job Summary": "At GetGo Café + Market, we're redefining the convenience store experience. As a Restaurant Team Lead, you'll play a key role in exceeding customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant food service. You'll also provide guidance and coaching to Team Members, ensuring the store runs like clockwork.

Responsibilities:

* Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.
* Exceed customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant food service, and guidance and coaching to Team Members, and exemplary service to vendors and stakeholders.
* Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers.
* Assist management in setting and reaching aggressive sales and profit goals by encouraging sampling and suggesting as much as possible, while also managing shrink.
* Monitor quality control in kitchen area and when ordering food and supplies.
* Maintain maximum flexibility in scheduling by confirming that all Team Members are cross-trained on all positions.
* Focus on flexibility, being ready to lead the team in the Kitchen at one moment, and then step in as a GoGetter at the next.
* Make sure your restrooms are always exceptionally clean and well-stocked.
* Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive.
* Rapidly correct any equipment issues.
* Ensure all Team Members have access to the right training and resources.
* Provide training and leadership to hourly Team Members in the store, and when assigned, to peer Leads as well.
* Supervise product merchandising and integrity by ensuring that all equipment consistently passes safety audits and that the appropriate Team Members on the schedule are certified in food safety.
* Set and promote sales and performance goals for your team and provide them with the tools to reach those goals.
* Identify strengths and opportunities on your team and think strategically when making moves and scheduling.
* Nurture an environment of inclusion and diversity, keeping in mind that each Team Member has a voice.

About Us:

GetGo takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that's fun, fearless, and flavorful. Every day our 260+ locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana help countless guests get where they're going with the perfect mix of fuel, food, and convenience.

Starting Rate of Pay:

$18.00

", "Language": "en-US"}