Customer Liaison Specialist
3 days ago
Location: New Hudson, MI
Schedule: Monday - Friday, 9:00 AM - 5:00 PM (with occasional overtime)
Compensation: $26 - $28 per hour (based on experience)
We are a dynamic team dedicated to providing top-tier service in a fast-paced, customer-focused environment.
Job Description:As a Service Writer, you will be responsible for assessing customer needs, gathering relevant information, and creating detailed work orders. You will provide accurate quotes, develop repair plans, and communicate status updates on service jobs.
Required Skills and Qualifications:- Education: High school diploma or equivalent required.
- Experience: Minimum of 2 years in customer service or generator repair sales; dealership or similar industry experience preferred.
- Skills:
- Strong proficiency in scheduling and coordinating technician appointments.
- Familiarity with dealership or equivalent service environments.
- Solid computer skills, including experience with service management software.
Our company offers a competitive salary range of $26 - $28 per hour, based on experience.
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