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Customer Service Representative MercedesBenz of Denver
2 months ago
We are seeking a highly skilled and customer-focused Receptionist to join our team at MercedesBenz of Denver. As the first point of contact for guests, you will be responsible for providing exceptional service and ensuring a positive experience for all visitors.
Key Responsibilities- Phone and In-Person Greeting: Answer multi-line telephone system, determine caller's needs, and route to the appropriate department.
- Guest Services: Greet guests, determine their needs, and contact the appropriate department for visitor escort.
- Visitor Sign-In and Security: Oversee the visitor sign-in and security process.
- Conference Room Management: Maintain conference room reservation schedule.
- Administrative Support: Assist various departments with special projects as needed.
- Customer Service: Excellent customer-oriented and personable, verbal and written communication skills.
- Experience: At least 1-year of experience as a receptionist in a professional business environment.
- Skills: Motivated self-starter able to work effectively with all departments with limited supervision, intermediate computer skills in Microsoft Word, Outlook, and Excel, punctual with solid time-management skills.
- Education: High School Diploma.
- Authorization: Authorized to work in the USA.
- Background Check: Ability to pass pre-employment testing, including background checks, MVR, drug test, and valid driver's license.
At Sonic Automotive, we offer a comprehensive training program, competitive compensation, and unparalleled benefits. Our team-based approach and commitment to excellence make us a leader in the automotive industry. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
