IT Service Management Specialist

2 weeks ago


New York, New York, United States Tech Tammina Full time

Company Overview: Tech Tammina is a leading provider of IT services and solutions, committed to delivering high-quality services to our clients. We are looking for a skilled Remedy system administrator to join our team.

Job Summary: We are seeking a highly experienced Remedy system administrator to administer and develop BMC Remedy applications, ensuring the smooth operation of our IT service management systems.

Responsibilities:

  • Administer BMC Remedy systems, including Incident, Service Request Management, Change, Problem, Atrium CMDB/Asset Management, and ADDM Discovery
  • Develop BMC Remedy applications using AR System 19.x and BMC Helix ITSM
  • Perform upgrades and maintenance of Remedy systems, including experience with projects moving from 7.x to 8.x

Requirements:

  • 10+ years of IT experience in the US
  • Recent Banking or Brokerage experience a plus
  • BMC Certified Developer: AR System, BMC Certified Administrator: AR System, BMC Certified Administrator: BMC Atrium CMDB
  • 8+ years of experience with BMC Reedy as an Admin / Developer
  • At least 7+ years' of experience developing BMC Remedy applications
  • At least 5+ years' of administration experience of BMC Remedy system
  • Experience with Java and XML
  • Unix/Linux or Windows experience a plus

Benefits: Competitive salary range of $120,000 - $160,000 per year, depending on experience.



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